Metal Roofing panels, Metal shingles, and Metal siding (800) 615-8416

Online Store Shipping and Return Policy

Shipping & Return Policy

Shipping Policy

Handling Time:

All items that show the amount of product in stock (ie:”15 in stock”) are shipped/in stock from/at our Burton, MI location. Most orders are shipped within one day of payment being received. Some items like steel roofing panels, steel trims, Decra products and Hardy Rib Snow Rail may have additional lead times. Those additional lead times will be stated on the individual products page.

Shipping Method:

For the 48 contiguous states, we ship our products through USPS, UPS, FedEx, or LTL Freight. This depends on the weight and size of your order. Decra Roofing Shingles and similar items will be shipped by LTL Freight.

Some items are for in-store pickup only. These items will clearly state they are for pick up only.

Shipping Rates:

Shipping rates from USPS or FedEx are calculated directly from the shipping company.

All free or flat rate shipping options are for the 48 contiguous United States. Shipments going to Alaska or Hawaii will be priced based on USPS or FedEx rates.

Shipping Times:

All items that show the amount of product in stock are shipped from our Burton, MI location.

The shipping times below are estimates and are for the 48 contiguous states.

Economy Shipping 2-8 business days

Standard Shipping 1-6 business days (most arrive withing 3 days)

FedEx Ground 1-4 business days (We may ship using USPS Priority Mail® or UPS Ground)

FedEx Standard Overnight 1 business day not including weekends or handling time. (We may ship using USPS Priority Express® or UPS Overnight)

Please Recycle! All packaging material is recyclable. Please think about the environment before disposing your packaging.

In-Store Pickup:

Some items are for in-store pickup only. These items will clearly state they are for pick up only.

All items that show the amount of product in stock (ie:”15 in stock”) are from our Burton, MI location.

Instore pickup is available from our Burton, MI location only. If you need to order something for pickup from our Plymouth location please call 734-259-8970.

For directions or hours for either location please click here.

 

Returns

All returns must be made within 30 days of receiving the item. You will need to submit a return request before sending your items back. Return shipping is to be paid by the purchaser. There is no returns on metal roofing/siding panels, special order products, or any Decra roofing products. All returned items must be in new/unused condition. There is a 25% restocking fee for returned items. Shipping cost is non-refundable.

To complete a return request please call 800-615-8416 Ext 801

 

 

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